WEBSITE CARE & DIGITAL SUPPORT
Your digital partner, whenever you need us.
A website is never really finished.
Communities evolve. Services change. Stories grow. The organisations we work with need websites that can grow alongside them.
Website care built around people, not just maintenance.
Keeping a website healthy takes more than software updates. It takes people who understand your organisation, with years of experience in the sector working alongside charities, non-profits and purpose-led organisations. We understand how charities communicate, how people use digital services and the challenges teams face every day.
Find the level of support that’s right for your organisation, or get in touch if you’d like to talk through the options. If you can’t see exactly what you’re looking for, we’ll be happy to create a support plan that fits the way your organisation works.
Care Foundations
Perfect for organisations that simply want the reassurance that their website is looked after properly.-
WordPress Care: Keeping WordPress core, plugins and themes safely updated and working together.
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Website Security: Regular maintenance and security checks to help keep your website protected.
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Website Monitoring: Keeping an eye on your website's health and responding quickly if something goes wrong.
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Backups & Recovery: Regular backups and support restoring your website if the unexpected happens.
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Performance Optimisation: Helping your website remain fast, reliable and accessible.
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Technical Troubleshooting: Resolving bugs, broken functionality and technical issues as they arise.
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Compatibility Testing: Testing updates to minimise disruption and keep everything working as expected.
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Expert Support: Friendly advice and technical support from people who already know your website.
Care Together
Ideal for busy teams who regularly update their website and need an extra pair of hands.-
Everything in Care Essential
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Content Updates: Publishing new pages, blogs, news articles and keeping content up to date.
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Website Improvements: Making refinements that improve usability and user experience.
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Design Refinements: Visual improvements that keep your website polished and on-brand.
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Accessibility Reviews: Helping your website remain inclusive and aligned with best practice.
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Website Health Reviews: Regular reviews with practical recommendations for future improvements.
Care Studio
Combining expert website care with ongoing creative support for campaigns, fundraising and communications.-
Everything in Care Plus
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Graphic Design Support: Social media graphics, infographics, campaign assets and branded visuals.
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Landing Pages: Beautiful campaign and event pages designed to engage your audience.
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Presentation Design: Reports, presentations and branded documents that communicate clearly.
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Campaign Assets: Email banners, digital graphics and supporting creative materials.
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Creative Design Requests: An ongoing allowance for design support whenever your team needs it.
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Brand Consistency: Keeping every new piece of content aligned with your visual identity.
Care Partner
A dedicated digital partner for organisations needing ongoing strategy, design and technical expertise.-
Everything in Care Studio
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Dedicated Account Lead: One experienced point of contact who knows your organisation, your team and your digital priorities.
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Digital Strategy & Consultancy: Strategic advice to help your website, communications and digital activity deliver greater impact.
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Quarterly Strategy Workshops: Structured planning sessions to review performance, prioritise work and identify opportunities.
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Digital Roadmap: A living development plan that helps you prioritise improvements over the coming months.
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Priority Scheduling: Your work moves to the front of the queue for faster turnaround.
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Analytics Reporting & Insight: Meaningful reporting that explains what's working, what isn't and where to focus next.
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UX & Accessibility Audits: Regular reviews with recommendations to improve usability, accessibility and conversion.
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Campaign Planning Support: Helping plan digital campaigns before they launch and afterwards.
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Innovation Sessions: Exploring new ideas, AI tools, automations and digital opportunities for your organisation.
Experience across charities, education, international development and purpose-led organisations.
Let’s design a better future, together
Whether you’re looking to create an inclusive website, impactful branding, or a community-driven digital campaign, our team is dedicated to crafting designs that reflect your values and drive positive change.
Together, we can build solutions that inspire action and transform communities for the better.